My Information Technology Job Interests

During my research for this paper I encounter learned quite a bit just ab kayoed myself. This assignment oblige me to look at what my strengths and preferences ar. Coupled with the entropy I defecate learned about the job market, I know convey some direction. This paper leave behind rationalize what I have chosen. My draging engineering Job Interests As a 42 year old married bring forth of two, I have recognized that my trading as an administrative Assistant is no foresighteder sufficient. It is lacking in take exception and financial stability. This is all I have ever behaveed as since I started college in 1984.I was a reckoner learning major that never obtained a bachelors degree. Working a plentiful time job, usually as an Administrative Assistant, I deduced two things. One was that computer programming was too time consuming and the import thing was that I really love computers. Now that I have children preparing for college I know I need a more acceptable income in identify to afford them the type of education they will need to succeed in life. The instruction applied science field has many assorted directions you can choose to take. Which direction should I go? First I take to find out if the IT field would outride to grow.After checking the Career Cluster payoff it stated Over 216,000 jobs in Information carry and Services are communicate immediately. Expect 21 to 35 per centum job growth to 2012. With this forecast it seems the IT embody field is wide open. There are still many types of Information fend for and Services positions. Some of these positions include computing device represent Specialist, Technical Support Specialist, and abet Desk Technicians. information processing system turn out specialists provide proficient assistance, support, and advice to customers and another(prenominal) users.This occupational group includes proficient support specialists and help-desk technicians. These troubleshooters interpret problems and provide technical support for hardware, package system, and systems. They answer telephone calls, dismantle problems by using automated diagnostic programs, and re clear recurring difficulties. Support specialists incline either within a caller that uses computer systems or immediately for a computer hardware or software vendor. Increasingly, these specialists work for help-desk or support transcend firms, for which they provide computer support to clients on a contract basis.Technical support specialists respond to inquiries from their organizations computer users and may run automatic diagnostics programs to resolve problems. They withal install, modify, clean, and repair computer hardware and software. In addition, they may write training manuals and train computer users in how to use tonic computer hardware and software. These workers also care the daily performance of their companys computer systems and evaluate how useful software programs a re. Help-desk technicians respond to telephone calls and e-mail messages from customers expression for help with computer problems.In responding to these inquiries, help-desk technicians must listen carefully to the customer, ask questions to analyse the nature of the problem, and then patiently flip the customer through the problem-solving steps. Help-desk technicians deal directly with customer issues and companies value them as a source of feedback on their products. They are consulted for information about what gives customers the most trouble, as intimately as other customer concerns. just about computer support specialists start out at the help desk.In researching Computer support specials and system administrators I have learned that they normally work in soundly-lighted, comfortable offices or computer laboratories. They usually work about 40 hours a week, but are sometimes prerequisite to provide computer support e trulyplace extended hours, they may be on call fo r rotating evening or weekend work. Overtime may be necessary when unexpected technical problems arise. Like other workers who type on a keyboard for long periods, computer support specialists and systems administrators are allergic to eyestrain, back discomfort, and hand and wrist problems much(prenominal) as carpal tunnel syndrome.Computer support specialists and systems administrators constantly interact with customers and broncobuster employees as they answer questions and give advice. This is why I feel I would well suited for this field. I have perpetually enjoyed fixing things and helping people solve problems. I tend to be very patient and have always enjoyed teaching. And in considering my family and how important my time is with them the normal hours of work per week make Technical Support and Help Desk Technician my top picks for possible careers. characterCareer Cluster Focusing preparation on the Future Information Technology http//www.careerclusters.org/resources /ClusterDocuments/itdocuments/brochure.pdf Technology in Action, Introductory 4rd Edition, designer Evans, Martin and Poatsy, Prentice Hall, Bundled ISBN 0536073546 U.S. Department of hollow, Bureau of Labor Statistics, Occupational Outlook Handbook, Computer Support Specialist and System Administrators http//www.bls.gov/oco/ocos268.htmnature